Search our compatibility list according to printer cartridge number. You can locate your cartridge number(s) on the printer cartridge inside your printer.

Milliliters (ml) and cubic centimeters (cc) are the same. When the manual instructs you to fill the syringe with 10 ml, for example, you will fill the syringe with 10 cc's.

The most common causes of this problem are blocked printheads or air trapped in the cartridge, in some cases an overfilled cartridge will also be unable to print because the ink droplets cannot make a clean break from the printhead to reach the paper. To clear any blockage, use the small and/or large rubber priming tips, if included with the refill kit, to clear the printhead. Instructions for this are located in the manual. If this does not work, you may also soak the printhead (the bottom portion of the cartridge where the ink exits) in 1/4" to 1/2" solution of 50% warm, distilled water and 50% alcohol for about an hour. To correct overfill, simply remove 1 - 3 ml of ink from the cartridge.

Possible causes of this are overfilling, a fill-hole seal that is not airtight, or the sponge in the cartridge is beginning to dry up and won't absorb as much ink. In the case of overfilling, extract some ink from the cartridge. Ensure that your fill-hole seal is airtight. It may be necessary to reseal the filling hole where you injected the ink. Many cartridges have sponges inside. Make sure you penetrate the sponge with your needle, push down to the bottom, then slowly move upwards as you inject the ink. Inserting your needle in different directions in the sponge may also help it to regain some of its porosity. Reseal the filling hole where you injected the ink.

Black Only and Color Only Refill Kits are available through www.datatekusa.com.

Some printer cartridges, in addition to black, magenta, cyan, and yellow, require two additional "photo" colors: lighter hues of both magenta and cyan. These inks are not intended for use in standard four-color printers, even when printing photos. Many four color printers can accept an optional photo cartridge that uses the photo colors.

We have a special, dye-based ink formula that works well in almost all inkjet printers. With careful refilling, most cartridges can be used many times without clogs or other issues.

We do not guarantee our ink as acid free for the purposes of long life and no impact on other materials.

No. Our inks may not be used for use on confectionery products such as designs on cakes, cookies and candies.

Our inks are not water resistant on plain paper. When our inks are used with high- quality glossy photo paper, the result can be nearly water-proof.

Wash hands immediately with soap and warm water. If stains persist, we recommend a long, hot shower.

Immediately rinse the stained area with cold water, then saturate the item with hair spray containing alcohol. Place a white, absorbent cloth or towel under the stain to catch the excess ink. You then need to blot the stain with a clean cloth. Repeat this process until the stain is removed, then launder as usual.

Caution: Some fabrics may be damaged by the hair spray solution. If in doubt, test on a hidden area first. Some fabrics may stain immediately and it may not be possible to completely clean them.

The Stratitec InkJet Refill Kit is available at a number of distributors including www.datatekusa.com.

If you need moderate bulk quantities of ink, we suggest simply purchasing additional Stratitec Inkjet Refill kits. The price of the ink in the kit is economical, and additional accessory kits are useful because they allow a separate syringe and needle for each color which speeds the refilling process.

If you need large bulk ink packs, they are available at www.datatekusa.com.